Three Step Coaching Model

Step 1: Ask curious questions to explore the client’s issue.

1. Tell me more about that.

2. I don’t know anything about ______. Tell me more.

3. How long _____?

4. How many _______?

5. What is it that you find ______ about that?

Step 2:  Clarify focus to determine what’s most important

1. What's important to you about that?
2. What’s the worst/best part of that?
3. What do you want to do instead?
4.  How would you like to handle it?

HOW CAN I HELP?

If they indicate they are ready to take action, move to…

Step 3: Design supportive environments

Would you like to brainstorm some ideas? (remember to encourage them to contribute their ideas)

I have a couple of ideas – would you like to hear them?

Who could help you with that?

What would need to be in place for that to happen?