From the monthly archives:

May 2009

What is Charge-Neutral? The Opposite of Drama Queen

May 2, 2009

When coaching we strive to be “charge-neutral”.  What does “charge-neutral” mean?  Ruth-Ann Harnisch sums it up as “the opposite of a drama queen”.  She goes on to explain:
Charge-neutral is a tone, an attitude, a way of being. It’s the opposite of a drama queen. It’s the non-judgmental way to approach a client.
Clients don’t need the [...]

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